Thank you for visiting our website.

Our website respects your privacy and strives to protect your personal data. To learn more, please read the privacy policy below.

This Privacy Policy explains how we collect and use your personal data (under certain circumstances). It also outlines the measures we take to ensure the privacy of your information. Finally, this Policy outlines the choices available to you regarding the collection, use, and disclosure of your personal data. By visiting the Site directly or through another site, you consent to the practices described in this Policy.

Protecting your data is very important to us. Therefore, your name and other information about you will be used in the manner described in this Privacy Policy. We will collect information when necessary or if it is directly relevant to our dealings with you.

We will retain your data in accordance with the law or use it for the purposes for which it was collected.

You can browse the site without providing any personal information. Your personal identity remains anonymous throughout your visit to the site and is only revealed if you have a personal online account on the site that you log in to using your username and password.

Data We Collect We may need to collect your information if you wish to place an order for an item from our website.

We collect, store, and process data necessary to process your purchase from our website, to secure any potential claims that may arise later, and to provide you with the services available to us. We may collect personal information including, but not limited to, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details, or bank account details.

We use the information you provide to process your requests and to provide you with the services and information offered on our website that you request. Furthermore, we will use the information you provide to manage your account with us, verify your online financial transactions, audit data downloads from the website, identify website visitors, and develop and customize the website page designs and/or content for users. We conduct various demographic research and send you useful or requested information, for example, information about products and services, provided you do not object to being contacted about this. We may contact you by email to provide you with details about other products and services if you wish. If you prefer not to receive any promotional or marketing communications, please opt out at any time.

We may give your name and address to a third party for the purpose of delivering your order to you (for example, a delivery person or supplier

Our international network agent handles online financial transactions. You must provide accurate and non-misleading information to the agent or website, and you must keep it up to date and inform us of changes.

We may be able to store details of your current order on our website, but for security reasons, we cannot retrieve them directly. By logging into your account on the website, you can view information and details of purchases you have ordered or are about to make. You can also manage your address details, bank details, and any newsletters to which you have subscribed. You must treat your personal data confidentially and not make it available to unauthorized third parties. We do not accept any liability for the misuse of passwords unless such misuse is due to our own fault.

Other uses of your personal information

  • We may, upon your request, use your personal information for statistical purposes in surveys and marketing research, while ensuring complete confidentiality. You have the right to withdraw at any time. We do not send any answers to any third party. Your email address is only disclosed if you wish to participate in competitions. We keep survey answers completely separate from your personal email address.
  • We may send you information about us, the Site, our other sites, our products, sales, sales promotions, newsletters, and other information related to our group companies or partners. If you do not wish to receive this additional information (or any part of it), please click the "unsubscribe" link in any email sent to you. We will stop sending you this information within seven business days (every day except Fridays, Saturdays, and national holidays throughout the Arab Republic of Egypt) of receiving your notification. We will contact you to inquire about the information if it is unclear.
  • We may use some data, while maintaining strict privacy and confidentiality on the site, for other purposes, including verifying users' locations and tracking their visits to the site or links contained in emails when they subscribe to receive them, and providing such anonymous data, which does not allow for the identification of your actual personal identity, to third parties, such as publishers, for example. However, such data will not lead to identifying your personality (because it is non-identifying).

Competitions

  • In connection with any competition, we use data to notify winners and advertise our offers. You can find more details about the terms of participation in each competition individually.

Third Parties and Website Links

  • We may transfer your information to other companies in our group or to our agents and contractors to assist us with transactions in accordance with the terms of this Privacy Policy. For example, we may use third parties to help us deliver products to you, collect payments from you, and use them for statistical and market research purposes or to assist our customer service team. We may need to exchange information with third parties for fraud protection and credit risk reduction. If our company or part of it is sold, we may need to transfer our databases containing your personal information.
  • Other than as set forth in this Privacy Policy, we will not sell or disclose your personal data to a third party without obtaining your prior consent unless this is necessary for the purposes set forth in this Privacy Policy, or if we are required to do so by law.
  • The Site may contain third-party advertisements, links to other sites, or frames of other sites. Please note that we are not responsible for the privacy policies of any third party or the content of those policies applied on other sites, nor are we responsible for any third party to whom we transfer your data in accordance with the Privacy Policy.

Cookies

  • Accepting cookies is not a prerequisite for visiting the Site. However, please note that you cannot use the "basket" functions on the Site and order anything without activating cookies. Cookies are small text files that allow our server to identify your computer as a unique user when you visit certain pages of the Site. Your browser stores these files on your computer's hard drive. Cookies can be used to detect your Internet Protocol (IP) address, saving you time when you are on or want to visit the Site.
  • We use cookies to ensure your convenience when you browse this website (for example, to remember your identity when you want to modify your shopping cart without having to re-enter your email address) and not to obtain or use other information about you (for example, for targeted marketing purposes). You can set your browser not to accept cookies, but this may limit your use of the website. Please be assured that our use of cookies does not contain any personal or private information and is virus-free. To learn more about these cookies, see http://www.allaboutcookies.org or to learn how to delete them from your browser, see http://www.allaboutcookies.org/manage-cookies/index.html. This website uses Google Analytics, a web analytics service provided by Google Inc. (Google). To analyze how users use the website, Google Analytics uses cookies, which are text files placed on your computer.
  • Google will transfer and store the information generated by the cookie about your use of this website (including your IP address) to servers in the United States. Google will use this information to evaluate your use of the website, prepare reports on website activity for website operators, and provide other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data it holds. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do so, you may not be able to use the full functionality of the website. By using this website, you consent to Google using your data in the manner and for the purposes detailed above.